English Communication Skills
Asking for informationطلب معلومة
Excuse me. Could you tell me where ... is?
Excuse me. Can you tell me...?
Do you know...?
You wouldnt know..., would you?
Do you happen to know...?
Id like to know..., please.
And theres another thing Id like to know...
I would be interested to know...
Please could you tell me...
Asking for directions
السؤال عن الإتجاهات
Excuse me, could you tell me how to get to ... (place), please?
Which way is the ... (place), please?
Could you tell me where ... is, please?
Do you know where ... is?
Asking someone to repeat
طلب اعادة ما قاله شخص ما
Could you say that again, please?
Would you mind repeating that, please?
Could you repeat that, please?
Im sorry I didnt catch that.
Im sorry, what was ... again?
Im sorry?
I beg your pardon?
Im sorry, what was that?
Checking that youve understood
التأكد من أنك قد فهمت
So, I / We have to...
Do you want me / us to...?
Am I / Are we supposed to...?
Should I...?
So, the (general/basic) idea is to...
Do you mean...?
Does this mean that...?
So am I right in saying...?
So, what youre saying is...
Expressing uncertainty
التعبير عن عدم اليقين
Im not really sure but I think...
I cant say for certain but...
Its difficult to say exactly but perhaps...
I couldnt say, really...
Im not sure.
I dont know for sure but...
Giving yourself time to think
اعطاء نفسك الفرصة للتفكير
Well, let me see...
Let me think...
Let me get this right...
Um, well, thats a difficult question / thats an interesting question.
Ill have to / Let me think about that for a moment...
I think its difficult to answer that question...
How shall I put it?...
Now, how can I best say this...?
Interrupting politely
مقاطعة الحديث بأدب
Could I just say something?
Actually, Id just like to say...
Sorry to interrupt, but...
Oh, while I remember / before I forget...
Excuse me...
May I interrupt?
Saying you dont know
التعبير عن عدم التعرف على أمر ما
Im afraid I cant help you.
Im sorry, I dont know.
BEING POLITE
التعبير بأدب
و لها عدة طرق
Showing interest
اظهار الإهتمام
Uh-huh!
Right!
Really?
Thats interesting!
And?
What then?
Oh?
What happened next?
Showing that youre listening
أظهار أنك تستمع بشغف
Now, you mentioned...
So, thats how...?
Yes, I was going to ask you about that...
Could you give me / us an example of...?
Could you explain in more detail...?
Thanking and responding
التعبير عن الشكر و الإمتنان و آلرد على الشكر
Many thanks.
Thanks a lot.
Thats very kind of you.
Thank you very much
Not at all.
Its a pleasure. / My pleasure.
Youre welcome.
Dont mention it.
Any time.
Thats OK / all right.
Im glad to have been of some help.
Apologizing
الإعتذار
Sorry
Im very/awfully/so/extremely sorry.
Excuse me.
Sorry, (it was) my fault.
I do apologise.
Please accept my apologies.
Accepting an apology
Thats all right/OK.
Not to worry.
Thats quite/perfectly all right.
No reason/need to apologise.
Dont worry about it
TALKING ABOUT ACTIONS
التعبير عن الأفعال
و لهـآ عدة طرق
Giving instructions
اعطاء التعليمات
Make sure...
Remember... (to do).
Be careful... (not to do).
Dont forget... (to do)
Giving directions
وصف الاتجاهات
Go straight on.
Take the first/second on the left / right.
Turn left / right.
Go along... as far as...
Take the number 7 bus / tram.
Get off (the bus / tram) at... (place).
Carry on until you see...
Look out for...
Checking someone has understood
التأكد من الشخص قد فهم ما تعنيه/ (مركز معـآك)
Are you with me?
Did you follow that?
Have you got that?
Is everything clear so far?
Does that seem to make sense?
Sequencing actions
كلمات الترتيب ( التتابع )
First of all, ...
Next, ...
Then, ...
After that, ...
Finally, ...
Making suggestions
الإقتراح
Shall I / we... (do)?
Lets... (do).
Why dont I / we... (do)?
How about... (doing)?
What about... (doing)?
I think we should... (do).
I suggest that we... (do).
It might be a good idea if we / you... (do).
I think the best way of dealing with this situation would be to... (do).
If you ask me, I think we / you should... (do).
We could...
Agreeing to a suggestion
الموافقة على اقتراح
Yes, I think thats a good idea.
Thats probably the best option.
Sure, why not?
Yes, definitely.
By all means.
Good idea!
Rejecting a suggestion
رفض اقتراح
Yes, but wouldnt it be better to... (do).
Thats a good idea, but... (do).
Making invitations
تقديم دعوه
What are you doing on... (day)?
Have you got any plans for... (day/time of day)?
Would you like to... (do)?
Do you fancy... (doing)?
What about... (doing)?
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